Additional information

  • Prices are intended per person, including breakfast buffet, tourist tax per person and day of € 1.90 not included.
  • If you wish to book the apartment without breakfast, € 5.00 per day and person will be deducted from the final bill.
  • We offer newspaper services on request.
  • You will also be able to try our seasonal specialties in the small à la carte restaurant with panoramic terrace.
  • For 15,00 € / day we offer a daily apartment cleaning service (kitchen excluded).
  • Apartments will become available from 14.00 on your arrival. We kindly ask you to vacate them by 10.00 on your departure.
  • Booking confirmation: your reservation applies to us as binding as soon as the confirmation of reservation returns signed to us, either by e-mail, fax or mail.
  • Travelling by car or bus? Let us know in advance: we will come and pick you up from the Merano train station.
  • Your pets are welcome in our Residence. We charge an extra fee of 15,00 € per day excluding food. We kindly ask you to bring a blanket and a doghouse from home.
  • Upon request we will provide a high chair and a baby bed for children in your apartment.
  • Non smokers: ours is a non smoking Residence . We kindly ask you not to smoke in the apartments, in the sauna, pool or bar. You are however allowed to smoke on the balcony or terrace of your apartment.

Payment options: we accept cash, credit card (Visa, Eurocard, Mastercard) or bancomat. (except American Express and Diners)

Payment in cash: the bill can be paid in cash. Please note that according to the Italian law art. 12 DL no. 201/2011, there is a limit of € 2.999,00 for cash payments.

Cancellations:

  • free up until one month before arrival.
  • Cancellations within two weeks before arrival will be charged 50% of the total agreed price (excluding meals)
  • up until one week before arrival: 70%
  • The entire agreed price will be charged for cancellations within the last week before arrival, for late arrivals and early departures.

Holiday travel insurance: sometimes things can go wrong and you might be forced to cancel your holiday or end it before expected. Besides the disappointment you will have to deal with cancellation fees. This is why we suggest you sign up for a holiday travel cancellation insurance.

Our depliant
for free to
download
DownloadDownload for free our depliant